WiseStamp Email Signatures FAQ

Hi there
Well if your here that means your looking for some help.

So here are some useful Answers & Tips that might just do the job:



How To




1. How can i edit my signature?
2. How do i set my default signature?
3. How can i add my company logo or an image to my signature?
4. How can i add a link into my Email signature?
5. How can i disable the automatic email signature insertion?
6. How Can i disable the WiseStamp Promotional tag line "--- @ WiseStamp" that appears in the bottom of my signature?
7. How can i insert Html to my signature?
8. How can i place Text, Images or Html under my social services icons?
9. How can I switch between my signatures?
10. How can I insert my signature manually?
11. How can i force WiseStamp to insert my E-mail signature at my exact cursor position in the message?

Troubleshooting




1. My Default signature doesn't appear automatically on my emails?
2. Why am i getting a broken picture link when I add a picture?
3. I can't find the WiseStamp icon anywhere?
4. My social services icons don't link properly to my personal profiles?
5. I use Firefox, when i click on the Download button my computer asks me to download the .XPI file instead of installing WiseStamp. what can i do?
6. I can't download WiseStamp and am receiving installation errors such as: "Not a valid install package -207" or "Unexpected installation error -203" what can i do?
7. Since I installed WiseStamp i have technical issues with my webmail/Firefox/other services?
8. What should i check before i send a WiseStamp Support form?

Important Note: WiseStamp is still a young boy and we are doing our best to make it work swiftly & to absolutely rock. We are sorry if it caused you any inconvenience and are anxiously looking forward for your feedback & improvement suggestions. please feel free to contact us and we will do our best to assist you.

General




1. Is WiseStamp Really Free?
2. How can I create my own WiseStamp signature?
3. In which email services can I use WiseStamp?
4. When Will WiseStamp be available for Explorer users as well?
5. How can i install WiseStamp?
6. Does WiseStamp need any external software to work properly?
7. How can i assure WiseStamp has no Spyware or Adware?
8. How can I help WiseStamp talk in my own language?
9. I really like WiseStamp, how can i contribute,donate or spread the word?
10. Where can i recommend adding a social service or messenger to WiseStamp?
11. I have a great idea that will improve WiseStamp, what should i do?
12. I’d like to review/publish/link/publicize your extension on my website/journal/mailing list/book. Is it possible? How can I do it?
13. Where can i learn more about how to use WiseStamp?
14. Where can I get WiseStamp help or support?

How To




1. How can i edit my signature?

   1. locate the WiseStamp Icon on the bottom of your browser.

   2. Click on the icon and choose 'Edit Signature' (or simply click on Tools ->WiseStamp)

   3. Design and customize your signature.

   

2. How do i set my default signature?

   In the 'General' tab choose your signature and click on the 'set as default' link to set it as your default signature.

   

   

3. How can i add my company logo or an image to my signature?

   Browse to the image you want to add, Click a Right Click with your mouse, select 'Copy Image Location' (see image)
   
   
   

   Go to the WiseStamp editor & click on the 'insert image' icon and paste the image location link. (see images below)
   
   

   * If you want to add an image or logo from your computer you will have to upload it first to an online photo service as Flickr or Picasa Web albums and then add the online picture to your signature.

   

   

   

4. How can i add a link into my Email signature?

   All you have to do is to write your text (or select an image) in the WiseStamp Editor and then click on the Url icon and paste the link to which you would like to link to.

   

5. How can i disable the automatic email signature insertion?

   1. In order to permanently stop the automatic insertion of the default signature:

   - Go to the 'Settings' tab and uncheck the option 'Auto insert into mail messages'

   - Click 'Save'

   

   2. If you want to be able to switch on/of the disabling of the automatic insertion:

   - click on the WiseStamp Icon on the bottom of your browser.

   - Choose 'Disable'.

   - the stamp icon will become gray and will not insert any signature until you click 'Enable'

   This option will disable manual signatures insertion as well.

   

6. How Can i disable the WiseStamp Promotional tag line "--- @ WiseStamp" that appears in the bottom of my signature?

   Like using WiseStamp? WiseStamp Promotional tagline is the way you can show your support and help us promote WiseStamp,
   You can find the option to control the insertion of this link in your settings (Version 1.1 & above) Check out the spread the word page to learn of additional ways in which you can show your support in the WiseStamp project.

   

   

7. How can i insert Html to my signature?

   In the rich editor click on the 'Html' button and add or edit your Html code.

   This is the easy way to insert ready made Html signatures or create a html signature of your own and automatically add it to all your sent emails  via Gmail (Google App's) , Yahoo, Hotmail, Aol and more...

   

   

8. How can i place Text, Images or Html under my social services icons?

   Click on the 'Html' button on the right side of your rich editor and then click on the 'Show Advanced' button on the left side-> Advanced Html will show up on the bottom of your signature.

   

   

9. How can I switch between my signatures?

   Click on the WiseStamp Icon on the bottom of your browser or in your webmail and choose the signature you are interested in using.

   - Important: Using this method will effect this individual email only, if you want to switch your automatic inserted signature to all your emails please check out How do i set my default signature?

   

10. How can I insert my signature manually?

    Click on the WiseStamp Icon on the bottom of your browser or in your webmail and choose what signature to insert (can be found via firefox's right click menu as well).

    

11. How can i force WiseStamp to insert my E-mail signature at my exact cursor position in the message?

    That is simple: Click on Right Mouse click (open Firefox right click menu) >> insert signature >> Choose your signature - this will insert your picked signature at your exact cursor position.
    

    

Troubleshooting




1. My Default signature doesn't appear automatically on my emails?

   There are several things you can do to fix that:

   Most common:

   • Usually this is due to your email account and all you need to do is simply perform a Firefox clear cache refresh: Click Ctrl +Shift+ R on your email window and wait until your Webmail service reloads.
   • Gmail users: be sure your using "Rich Formatting", WiseStamp will not work with "Plain Text". to switch from "Plain Text" Click 'Rich formatting >>'.

   
   

   If non of the above works try:

   • Are you using the extension "better gmail2" ? 
     If yes:
     • Try to uncheck options on the "compose" tab or/& the "Use Macros" tab.
     • Switch to the default Gmail skin.

   • Disable all other extensions except to WiseStamp:
     1. To disable extensions click: Tools>>Add-ons>>Extensions>>Click on each Extension>>Disable.
     2. After disabling all, restart Firefox.
     3. Try now to insert your signatre manually if that works, click CTRL+Shift+R and check if the auto insertion works as well.
     4. Reenable the extensions one by one until you find what extension is conflicting with WiseStamp.
     5. List the conflicting extension and please let us know.

   • If non of the above works- you might have a specific issue with your personal Firefox Profile, what you might want to do is to create a new Firefox profile See this guide >> after creating a new profile install WiseStamp again.

   

2. Why am i getting a broken picture link when I add a picture?

   If this is what you see: you have probably added an incorrect image location link.
   Follow exactly the How to Add an Image to WiseStamp Signaturesguide and this will not happen.
   Picasa users- Picasa's provided link will not work, however 'Image Location link' will do the job just fine, follow the link above for instructions.

3. I can't find the WiseStamp icon anywhere?

   Go to your Firefox menu and click on 'Tools'-> 'Add-ons'->'Extensions' can you find WiseStamp in the extension list?

   If No- WiseStamp is not fully installed on your Firefox (even if you got a regular installation prompt).
   A conflicting Extension might be preventing WiseStamp's full installation, to fix this:

   1. Disable all extensions-
      To disable extensions click: Tools>>Add-ons>>Extensions>>Click on an Extension>>Disable.
   2. After disabling all, restart Firefox.
   3. Install WiseStamp Again (see installation guide)
   4. Check if WiseStamp was successfully & fully installed (Tools>> Add-ons>> Extensions>> WiseStamp)

   The WiseStamp icon should appear after the full installation in your browser and webmail.

   

4. My social services icons don't link properly to my personal profiles?

   Each social service has a different link structure for your personal profile. By hoovering your mouse courser over the   icon that appears on the right side of each field, you will find the correct link structure to insert in order to link your personal profiles properly.

   

5. I use Firefox, when i click on the Download button my computer asks me to download the .XPI file instead of installing WiseStamp. what can i do?

   All you have to do is to save the .xpi file to your computer (Right click your mouse >>Choose 'Save Link As')
   and then open it using Firefox >> File >> Open.
   You should now get the normal prompt to install the file. that's it!

6. I can't download WiseStamp and am receiving installation errors such as: "Not a valid install package -207" or "Unexpected installation error -203" what can i do?

   Some times some Firefox's have download errors from a server.
   Don't worry you can still install WiseStamp on your computer and here is how to do it:
   1. Go to the download Link/Button>> Right click your mouse >>Choose 'Save Link As' and save WiseStamp to your computer.
   2. Open the .xpi file via Firefox >> File >> Open
   You should now get the normal prompt to install the WiseStamp.
   For error -203:
   If this doesn't work for you, you have a problem with your Firefox and this is what you should do about it:
   * Tip: Unexpected installation error -203
   * Official Mozilla- regarding error 203

7. Since I installed WiseStamp i have technical issues with my webmail/Firefox/other services?

   That is bad news...we are truly sorry.
   In order for us to help & assist you better please check the following :
   What should i check before i send a WiseStamp Support form.

   

8. What should i check before i send a WiseStamp Support form?

   In order for us to find & fix your problem we will first want to be certain your problem is caused due to WiseStamp.
   Please follow these very simple checkup steps:

   1. Go to Tools -> Add ons and find WiseStamp in the Add ons list, please click on Disable.
   2. Restart Firefox
   3. Please check if now you still have the same problem?

   If the problem disappeared:

   4. Please Enable WiseStamp again
   5. Restart Firefox
   6. Please check if the problem returned?

   If the problem appears only when WiseStap is enabled, please let us know and we will try to support you further on.

   

General




1. Is WiseStamp Really Free?

   Yes it is, WiseStamp is offered totally free and in the open source spirit.

   

2. How can I create my own WiseStamp signature?

   All you kneed to do is to install WiseStamp on your Firefox browser, and then simply set up your own personal WiseStamp signature, its that simple just try.
   You can check out our signature samples page as well just to get some extra nifty idea's.

   

3. In which email services can I use WiseStamp?

   WiseStamp is currently compatible with: Gmail, Yahoo, Hotmail, AOL and soon more services….

   

4. When Will WiseStamp be available for Explorer users as well?

   WiseStamp is currently Available for Firefox users only We are working hard to expand and enable WiseStamp on other browser (Internet Explorer) and Email Clients (Outlook, Thunderbird) as well, you can Sign up and we will Inform you once it happens.

   

5. How can i install WiseStamp?

   That is simple check out our WiseStamp installation Guide to learn how.

6. Does WiseStamp need any external software to work properly?

   Absolutely not. WiseStamp is completely embed in your web browser, that’s why it’s so easy to use.

   

7. How can i assure WiseStamp has no Spyware or Adware?

   We at WiseStamp absolutely hate Spyware/Adware and any other sort of malicious software, we clearly state- we will never let any of those harmful codes come close to our products or services!
   We take your privacy seriously and therefore we are totally committed to our published privacy policy. Anyone can easily assure our statements by simply viewing WiseStamp's SOFTPEDIA Certification .

   

8. How can I help WiseStamp talk in my own language?

   Can't find your mother tongue language among our supported languages?
   You can help us!
   contact us to Join our language localization volunteer's and help us add your language as an official WiseStamp supported language.

   

9. I really like WiseStamp, how can i contribute,donate or spread the word?

   Cool, there are lots of ways in which you can help us promote WiseStamp, in a nutshell:
   you can leave us a review on Mozilla, tell your friends, share, comment, vote, Digg, publish & link on your blog- check out our spread the word Page for more idea's...
   or simply support us with your donation (via PayPal):

   

   

10. Where can i recommend adding a social service or messenger to WiseStamp?

    Think we missed your favorite social service or instant messenger on our services option list?
    no worry, just contact us and send your recommendation and we will consider adding it to the next WiseStamp versions.

    

11. I have a great idea that will improve WiseStamp, what should i do?

    We at WiseStamp just love getting great suggestions and idea's from users and work hard on implementing them. Feel free to send us your suggestions Thanks! for helping us improving WiseStamp.

    

12. I’d like to review/publish/link/publicize your extension on my website/journal/mailing list/book. Is it possible? How can I do it?

    Of course you can! Every effort to spread WiseStamp is welcome and much appreciated. Check out our spread the word page to learn how you can help us promote WiseStamp on the web.

    

13. Where can i learn more about how to use WiseStamp?

    To learn more about how to use WiseStamp check out our WiseStamp Usage FAQ page.

    

14. Where can I get WiseStamp help or support?

    You can find many frequently asked questions on the WiseStamp Usage FAQ page
    We are constantly working in order to maintain WiseStamp's smooth performance, If for some reason you encountered troubles while using WiseStamp, please send us a Support contact form and we will do our best to assist you.